The WebSPOC Product and Service Catalog provides businesses with a customized portfolio of standard technology and service support offerings, each attached with assigned service levels of completion. The self service portal provides business users with:
For many services, procuring the equipment is the first task. This can be a complex process in most enterprises with all of the required collaboration between: the business users making service requests, IT Departments setting the technology standards, Finance Departments enforcing spending limits, Purchasing which is managing the supply chain, and then back again to IT for the installation and support of the assets.