ValCom, an Illinois corporation, is committed to protecting the privacy of our customers. We recognize the need for appropriate protection and management of the personal and private information our customers entrust to us. Therefore we have established this Privacy Policy (the “Privacy Policy”) to assist our customers in understanding what information we collect and how we use that information.
Personal information is any information that may be used to identify or contact a specific individual, for instance name, address, telephone number, e-mail address, or any other contact information. We may collect certain personal information from customers, website visitors, employees, and employee candidates.
On our website, you may make purchases of various products and services that we offer. If you place an online order through our website, our secure order form may request contact, billing, and financial information (such as your credit card number for purchases) to process your order. Please note that you may provide us credit card and purchase order information by telephone and that the financial information we collect is used only to bill you for products and services you purchase. To personalize your shopping experience, we also collect information in "cookies," such as your purchases and log-in data. Your web browser must be set to accept cookies if you wish to use any of our web-based applications.
When you create an e-Account on our website, we collect your username, password, company name, company address, and e-mail address. You can help us ensure your privacy by not sharing your username or password.
In addition to the above, the personal information we collect online will be used to help us identify ways to improve our services to our customers and to help us better understand the needs and interests of our customers. In particular we will use personal information to deliver services that our customers request to make the website easier to use by not requiring customers to enter personal information more than once and to provide ongoing service and support.
We may contract with third-party service providers and suppliers to deliver products services and customer solutions. We may share personal information with our service providers and suppliers for the sole purpose and only to the extent needed to support our customers' business needs. Our service providers and suppliers are required to keep the personal information received from us confidential and it may not be used for any purpose other than as originally intended. It is not our policy to transfer personal information without your consent to third parties who are not bound to act on our behalf unless such transfer is legally required. It is also not our policy to sell personal information collected online without consent.
This Privacy Policy does not apply to other websites that may be accessible through the www.pccval.com site. Our website contains links to other sites operated by third parties, including but not limited to, third-party sites that may display ValCom's trademarks. We encourage you to read the privacy policies of those other sites to learn how they collect and use information about you.
You may choose whether or not to provide personal information to us. However, if you choose not to provide the personal information we request, you can still visit our website but you may be unable to access certain options, offers, and services that involve our interaction with you.
You are at liberty to know whether we hold information about you, and if we do, to have access to that information and require it to be amended if it is incorrect. To accomplish this you may send us an e-mail.
We are dedicated to ensuring that the personal information you provide us with is well protected. Our website is certified by VeriSign which verifies that our website is authentic and that we use Secure Socket Layers ("SSL") security. In addition we use 128-bit encryption technology and store your personal and account information and transaction history behind our firewall on separate servers. All transaction information is processed under encrypted channels although you may choose unencrypted processing on our website other than as set forth below.
If you use our WebSPOC® function, your entries are automatically secured (i.e. https://) even if you attempt to access the non-secured side (i.e. http://). As a result you do not have the ability to choose unencrypted processing in WebSPOC. Please note however that the home page and its related marketing and information content can be accessed via secure or non-secure methods. In addition if you use our WebVCA function, the login directs you to the secured side but you may then choose non-secured processing.
We engage in periodic self-assessment to verify that we continue to remain in compliance with this Privacy Policy.
This policy may be periodically updated or modified without advance notice to better serve our customers. If you have any questions regarding this Privacy Policy, you are invited to send us an e-mail. For other general questions, please go to our contact page.
By using this website, you consent to the terms of our Privacy Policy and to our processing of personal information for the purposes outlined above as well as for those purposes clarified where we collect personal information on the website.
Please also see our Terms of Use, which describes the restrictions, disclaimers, and limitation of liability governing the use of our website.
Copyright © 2008 by ValCom, an Illinois corporation. No part of this website or its data can be copied or reproduced without written permission by ValCom, 1433 Hamilton Parkway, Itasca, Illinois 60143.