Special projects, such as relocations from floor-to-floor or building-to- building, complete technology refreshes, and company-wide system upgrades, require experienced project staffs and the tools to plan and execute. ValCom has both PMI Certified Project personnel and the tools to manage the project to a perfect result.
The tool differentiating ValCom from its competitors is WebSPOC, ValCom's web-based, single-point-of-contact IT project and service management software. Initially developed to help ValCom run its own internal processes, our WebSPOC solution has evolved into a powerful project execution management tool that also provides asset management, incident management, workflow management, self-service portal as well as SLA tracking and compliance measurements.
Large projects that involve thousands of systems with hundreds of people can entail performing millions of individual tasks that have thousands of interdependencies and critical workflows that are impossible to manage using spreadsheets and emails, yet the vast amount of projects are attempted in this fashion. Our project execution management application WebSPOC coupled with our experience project managers can take those millions of tasks and create systemized workflows with proactive service level management visibility to ensure projects are successful, on time and on budget.
According to industry analysts, 90% of all IT projects are late and half of all IT initiatives are over budget. A good portion of this is due to internal staff gaining experience while the project is underway and building controls reactively as problems arise. Using ValCom’s project team and management tools (WebSPOC), you can keep your people focused on the day to day operations while the project is completed to your exacting specifications.
ValCom’s project managers are not individuals that only theoretically complete projects on paper while tied to their desks; they manage projects in the real world and work with their clients in the field. They never make assumptions or take anything for granted, they get buy-in from stake holders keeping them informed while meeting budgets and time lines. ValCom’s project management team has the resources to ensure initiatives are being met and are in compliance with business objectives through defining and managing processes to service levels thereby providing the highest quality resources at the most competitive prices.
Some examples of recent engagements are: