WebSPOC has achieved Certified SmartLink status for HP OpenView Service Desk. The stringent testing by HP of the interaction between OpenView and WebSPOC gives customers assurance of a seamless and bi-directional integration between ValCom's WebSPOC web-based service management application and HP OpenView Service Desk.
The ValCom WebSPOC for HP OpenView Service Desk solution provides web-based employee self-service, automation of business processes and real-time monitoring of IT service support workflows. Additional benefits of using WebSPOC with HP OpenView Service Desk include consistent delivery of technology-based services, increased service provider accountability, real-time service level management and adherence to standards framework for regulatory compliance.
Visit HP's SmartLink Certification Page