WebSPOC has been certified by HP as a Smart Link Integration with its OpenView software. This integration allows HP OpenView installation to utilize WebSPOC to ensure customer satisfaction by assisting IT to resolve incidents more quickly, proactively adapt to changes, and reduce cycle times, managing service level agreements, handling work flow processes, implement service and product catalogs and enable self service portals.
According to HP’s Smartlink Integration website: “HP Software leads the business
technology optimization and business information optimization markets by
partnering with industry leaders to provide complete solutions. Our joint
offerings help customers link every bit of information, every dollar invested
in IT, every resource allocated and every application in development or
production to the needs of the business. HP Software and our partners work
together to help our customers solve key business issues and accelerate
business outcomes.”
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