SaaS is one of the top 10 delivery models that IT organizations are moving to, according to Gartner, to reduce costs and better align IT services with business needs.
Before the term "Software-as-a-Service" became popular, our Single-point-of-Contact solution ("SPOC") became WebSPOC, a web-based Single-point-of-Contact software solution. Since 1998, ValCom has been offering its IT Project and Service Management Solution, WebSPOC, as an affordable monthly software service, making it easier for IT organizations to lower costs and meet business needs.
The WebSPOC Software as a Service (SaaS) delivery model allows customers to save
the time and money associated with the cost of maintaining software so that
they can focus IT resources on business user needs.
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